FAQ’s
Q: What do you do with my donor information?
We treat our donor information seriously. Please see our Privacy Policy.
Q: What percentage of my donation goes to the cause?
100% of all donations made go directly to the children and young people that we support.
Q: How can I unsubscribe from your emails or get off a direct mail list?
Please see our Privacy Policy.
Q: How can I make a donation?
Donations can be made through a variety of ways. Please click here for further information.
If you are donating £50 or more and are a Jersey taxpayer, we can claim a further 25% of your donation back from the Government of Jersey Tax Office.
Please complete this Tax Certificate form and return it to Brightly, Larn-a-Lod, Rue Du Coin, Grouville, JE3 9QR.
Q: Do we get funding from the Government of Jersey?
No we do not receive any funding from the Government of Jersey. Brightly relies totally on the generosity of the people of Jersey and funds are raised through fundraising events and other income streams such as corporates, grants and regular giving.
Q: Looking for fundraising ideas?
Our list of ideas can provide you with lots of inspiration, please see our fundraiser page.
Q: Need our logo for your publicity? (Please use these logos only)
Simply right click on the image with your mouse and you can then add it to your document.
Q: Facts about Brightly
Our leaflet will provide you with all the necessary information that you can share with friends and colleagues to promote your fundraiser.
Please see our leaflet – click here.
Q: I represent a corporation, how can I help your organisation?
There are many ways in which you can support us:
- Corporate gift matching: A great idea for companies is to match donations made by their employees.
- Payroll giving: Employees love the option to give monthly through their employer.
- Donate services: Not goods.
- Register a team for a peer-to-peer event: ie: marathon or a bike-a-thon to support our cause. This could be just the thing if you have a particularly sporty or competitive company to take part in.
Q: Who can make an application?
Typically it is Health and Social care professionals who make applications, but anyone who knows the child / young person / family well enough to articulate the need for funding and can advocate for them, may make an application.
Q: Is my application something Brightly will support?
If you are not sure, please do not hesitate to contact the coordinator 07797 890 448 or allison@brightly.je
There is also a list of grants available (click here).
Q: How much information do I need to include?
The application is reviewed by a panel who do not know anything about the person you are applying for. Therefore you need to supply sufficient information to explain the situation, what the funding is for and why there is a need.
Q: When will I know if my application is successful?
Receipt of your application will be acknowledged within 3 working days. How long processing will take, depends on the complexity of your application and if any further information is required.
Q: Do I need to complete a Social Security ‘Authority to Disclose’ form?
This form is usually required when the application is for a child living within the family unit and the parents are in receipt of income support. It will not be required for children in care. You may send your application without this form and it will be requested if required.
Q: Can I buy second hand goods?
To help stretch our resources Brightly is happy to buy most second hand goods, other than electrical items. Please contact the coordinator to discuss payment options – please note that using cash is not an option.
Q: Do I need to get a quote?
Quotes are only required for larger items like carpets.
Q: Indicative costs
It is important to include details of and an approximate cost for the item you are applying for.
Q: If my application is not something Brightly will support, where else can I go?
Brightly liaises with a number of other charities and organisations and will put you in touch with one of those if possible.
Q: Can purchases be made on-line?
Yes, although we try to support local business, this is not always possible or cost effective.
Q: Can a retrospective application be made?
Payment for goods already bought, will only be agreed in exceptional circumstances. Payment is usually made directly with the seller/service provider.
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We provide support to children and young people from birth to 25 years living in care, leaving care, or who are experiencing adversity.
